Karl Jacobs small logoCART(0)

privacy policy

At HB12 LLC (defined here as ‘We’ or ‘Our’), We value your comments, suggestions and feedback.

The Website (and the Service) are owned and controlled by the United States company HB12, LLC (‘Home By 12’).

Our Privacy Policy sets out how we collect, use and disclose “personal information” and other “non-personal information” we may have gathered about you about you in relation to our website karljacobs.co (“Website”).

This policy will let you know:

What information (often referred to as ‘data’) is collected from you by Us; How your information is used; With whom your information may be shared; How you can access, update, or delete your information.

We will comply with all relevant and applicable legislative requirements, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document.

No matter how we come to collect your data, we will always treat it in accordance with this document, and any applicable legislation.

What kinds of data are there, and what do we collect?

Data collected can be personal to you or non-personal, and sometimes data that doesn’t appear to be personal can become personal if certain other facts are learned.

Data can be collected in two ways:

Data you provide us; and Data collected by our partners.

The basis for collecting this data is “legitimate interest” under GDPR (Global Data Protection Regulation) and CCPA (California Consumer Privacy Act).

Data you provide us

We will keep your contact details if you contact us directly for any reason.

Data we collect from our third-party partners.

We do not have any third-party partners that collect data.

What is Personal Information?

‘Personal Information’ is information that identifies you as an individual. By ordering with us, You will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number.

These kinds of personal information are used exclusively to fulfill your orders, or to communicate with you about your order and the Website, or for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

What about Sensitive Information?

Sensitive information includes information about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information.

We will not attempt to obtain or record any sensitive information.

Third Party Service Providers

Third party service providers are only used to fulfill your order. These include our payment processing partners, which include Visa, Mastercard, American Express, and Discover PayPal, Amazon Pay, or Stripe.

Please ensure you have read and understood each of these entities' privacy policies.

Children’s Privacy

We do not collect children’s data in any way shape or form. If you believe we have collected children’s data inadvertently, let us know by contacting us at support@karljacobs.co.

Access to your data, and permanent deletion of your data

We will retain your data only as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

No matter how we encounter your data, you have the right to access the data We hold about you and to update and/or correct it, subject to certain exceptions.

Data Subject Requests

In the event that you send a data subject request to Us, We will respond to that request in accordance with any applicable legislation.

If you wish to know what data we hold about you, if any, please make out your request to us in writing at the address listed below. Please be aware that in order to protect the information in Our database, We will require identification from you before releasing any information.

Disclosure, and Security of Your Information

We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason, without your prior consent. Otherwise, your Personal Information will only be disclosed where required or allowable by law.

Your Personal Information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorized access, modification or disclosure.

Policy Updates

This Policy may change from time to time. The most current version of our Privacy Policy can be found at the present address.

We will always keep this up to date so that you know what information we will collect from you, how we may use it, and when we may disclose it.


You can lodge a complaint with us about any breach of our Privacy Policy at the address below.

Privacy Policy Contact Information

If you have any questions about our Privacy Policy, please contact us at: support@karljacobs.co.

Privacy policy last updated 20 December 2019

HB12, LLC ©